Use Raaika10 To Avail Extra 10% Discount On Your First Purchase

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How can I track my order?

Once your order is confirmed we will send you the tracking ID of your order in your registered email ID within 2-3 working days.

How long will my order take to arrive?

We believe in delivering your bundle of joy as soon as possible. Generally, it takes around 5-10 days for your order to be delivered. You can track a more exact date of dispatch of your order by using the track your order functionality

What happens if my shipment doesn’t get delivered on time?

We are sorry for the delay, and we will do everything possible to deliver your order, though you will be informed in case the delivery service gets delayed. You can also call on our customer care number 8697662675 to know the status of your order.

What is Raaika’s cancelation policy?

Once the order invoice is generated against order placed on the portal it cannot be cancelled. There can be request which can be placed within 24 hours from the time of the order for altering delivery time slots or change in delivery address by calling us at our customer care number 8697662675

Can I cancel the order after shipping? Do I have to pay some amount for cancelation?

Order can’t be cancelled after shipping. However, you can return and get the refund once you return the item to us. There are no charges for cancelation.

What should I do if I receive a different item from the one that I have ordered?

In that case we are sorry for the disappointment, we request you to ask for the return.

What if some items are missing in my order?

If some items are missing contact us through email or customer service number and let us know as soon as possible. So that we can take care of the situation after inspection.

How do I return/exchange products?

You can simply return/exchange products from the drop down menu under the ‘Your Orders’ page of the website.

When will I get my exchanged product?

You would get your exchanged product between 5-9 working days.

Is it safe to shop online using my Debit/Credit Card?

Your online transaction on Raaika  is secure with the highest levels of transaction security. All credit card and debit card payments on Raaika are processed through secure and trusted payment gateways.

Is my personal information secure?

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

What happens if the product I want to buy is out of stock?

When a product of your choice is out of size/stock, simply email to us with your requirements, we will confirm and deliver the product within 5-9 working days.

Do you deliver outside India?

We are sorry, we don’t deliver outside India.

My payment failed while making a purchase, what should I do?

If your payment failed, first make sure you have inserted the correct information on your debit/credit card. If it still doesn’t work, opt for COD.

Can I modify my shipping address after my order has been placed?

Yes, you can modify your shipping address by emailing/calling to our customer service within 24 hours.

Do I have to pay any additional charge to the delivery person?

No, you don’t have to pay any additional delivery charges to the person.

Do you offer gifting facilities?

Yes, we do offer gift wrapping facility without any extra cost!

If I want to gift something to my friend, but I do not want to send the receipt with the product, can you help me on that?

Yes, surely we can help!

What are the benefits of creating a user account with Raaika?

There are following benefits of creating a user account with Raaika -
1.  we offer  Discount Vouchers.
2.  You get Weekly Newsletter.
3.  You can have your very own Raaika Wallet.
4.  Get Notifications about new items, discounts and offers.


How long can I hold product in my cart?

You can hold a product for 30 days in your cart.

Why do I see different prices for same products?

If it happens by any chance, please feel free to contact us.

Free delivery

Shop as much as you love fashion and worry not because we provide free delivery to your doorstep so that your purchase is hassle-free. No more hustling around in crowded bazaars, no more getting stuck in traffic, shop till you drop in your comfort zone. Shopping has never been so comfortable and affordable too.

24/7 customer service

Anxious about shopping online? You shouldn’t, as our customer care executives are always ready to help you with any issues you face while purchasing. Eager to help you 24/7 and help you make gorgeous fashion decisions. Our executives work all day to ensure that you shop tension free.

Payment secured

You can be assured of secured payment when pay online to us. We care about your money and know how valuable it is for you. We ensure that your transaction is safe and secure from any cyber threats. No worries, your money will be in safe hands.

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